Privacy Policy

CHOW FamilyGuardz™ ("Company," "We," "Us," or "Our"), a division of CHOW Delivery Servicez Corp, is committed to protecting Your privacy.

This Privacy Policy explains how We collect, use, disclose, and safeguard Your information when You use Our Service.

By using the Service, You agree to the collection and use of information in accordance with this policy.

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Billing information
• Account login credentials

Loved-One Profile Information

• Name and address of the individual receiving visits
• Health-related notes (non-medical)
• Mobility or safety considerations
• Emergency contact information

Service Data

• Visit scheduling information
• Visit reports and notes
• Photos uploaded during visits
• Communication logs

Device and Usage Data

• IP address
• Device type
• Browser type
• App usage behavior

We use your information to:

• Provide and manage wellness visit services
• Schedule and dispatch runners
• Communicate with You about services
• Generate visit reports
• Process payments and subscriptions
• Improve platform performance and user experience
• Ensure safety and service quality

We do not sell Your personal information.

We may share information with:

Service Providers

• Payment processors
• Hosting providers
• Communication tools

CHOW Runners

• Assigned companions receive only the information necessary to complete visits

Emergency Contacts

• In cases where safety concerns arise

Legal Authorities

• When required by law or to protect safety

We implement reasonable administrative, technical, and physical safeguards to protect Your data.

However, no system is completely secure, and We cannot guarantee absolute security.

We retain data only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

You may:

• Request access to Your data
• Request corrections
• Request deletion (subject to legal requirements)

To make a request, contact Us at:

📧 support@chowfamilyguardz.com

We may use cookies and similar technologies to:

• Improve functionality
• Analyze usage
• Enhance user experience

Our platform may use third-party tools such as:

• Payment gateways
• Mapping services

These providers have their own privacy policies.

Our Service is not intended for individuals under 18. We do not knowingly collect data from minors.

We may update this Privacy Policy at any time. Continued use of the Service constitutes acceptance of changes.

📧 support@chowfamilyguardz.com

🌐 chowfamilyguardz.com